Cross-Cultural Management

A course in developing cross-cultural understanding and competency

Why offer a seminar on cross-cultural management?

Fact 1: Today’s managers must navigate international and cross-cultural environments
Beyond the usual pressures of people management, today’s managers must navigate the challenges and potential friction that arise from cross-cultural differences, often without fully understanding their own cultural biases. Too often, the focus is on managing conflict, leaving little room to embrace the rich benefits of working in a culturally diverse environment. However, when managed well, these differences can lead to innovation, creativity, and better problem-solving. Effective management in today’s global workforce requires cross-cultural competency to get the best out of a multicultural team.

Fact 2: The mono-cultural team is a thing of the past
Today’s organizations are made up of diverse teams from all corners of the globe, working together either locally or across borders. Differences arise not only in areas such as management style, decision-making, and conflict resolution, but also in approaches to time management. Some cultures prioritize strict adherence to schedules, while others may adopt a more flexible approach. Navigating these differences is essential for creating harmony within the organizations and teams. Clear communication, including setting expectations about timelines and deadlines, is crucial for minimizing misunderstandings and ensuring effective teamwork.

Delivery modes
In-person
Virtual classroom
or blended learning

Duration
7 hours per day

Start Date
Anytime throughout the year

Prerequisites
Intermediate English

Price
1-day course: €525 per participant
2-day course: €1,050 per participant

Apply Now

Download Brochure

Seminar Objectives

Learn through exercises, group interaction and presentation:

Gain insight into how cross-cultural and intercultural issues manifest in the workplace

Refine communication, time management, assertiveness, and conflict resolution skills in multicultural contexts

Develop practical approaches to handle cross-cultural challenges effectively

Learn how to leverage cultural differences to maximize the potential of a multicultural team

Explore personal cultural biases and learn strategies to overcome them for better team integration and collaboration

Target Audience

This « Cross-Cultural Management » training is tailored for:

Managers and Team Leaders overseeing multicultural teams who want to improve communication, collaboration, and productivity across diverse backgrounds
HR Professionals and Diversity & Inclusion Officers working to promote inclusive environments where cultural differences are recognized and celebrated
Global Project Managers who navigate cultural nuances while coordinating projects across borders, ensuring alignment and minimizing misunderstandings
Executives and Business Leaders expanding into international markets or overseeing teams in global locations who need strategies for culturally adaptive leadership
Professionals in High-Interaction Roles such as sales, consulting, and customer service, where cross-cultural competency enhances client relationships and outcomes.

This training is ideal for anyone looking to build cross-cultural awareness, manage cultural complexities effectively, and unlock the full potential of multicultural teams.