Audit Interview Techniques
Why offer a seminar on audit interview techniques?
The success of an audit often hinges on the interview process. It is during these critical conversations that auditors extract the insights, confirmations, and clarifications needed to paint a complete and accurate picture of organizational processes. However, the interview stage is also where challenges emerge – evasive answers, incomplete information, or a defensive stance from the interviewee can derail progress, creating gaps in the audit’s findings.
A successful audit interview is not just about asking the right questions but about creating an environment that encourages openness, trust, and cooperation. It requires the auditor to combine technical acumen with refined interpersonal skills, ensuring that even the most sensitive topics are explored effectively.
« The art of questioning lies in drawing out what isn’t being said, not just confirming what is. ».
This seminar equips auditors with the skills to foster trust and transparency while mastering techniques for effective questioning, handling challenging behaviors, and gathering factual information. Participants will gain practical tools and self-awareness to navigate the discovery and investigative phases of an audit with professionalism and credibility.
From proven technics for questioning and appropriate interview styles to techniques for managing time and dealing with difficult behavior, this seminar equips participants with the strategies to excel in audit interviews. Through role-playing exercises, approved case studies, and filmed feedback sessions, participants will refine their ability to manage complex situations with confidence and clarity while upholding the integrity and objectives of the audit process.
Delivery modes
In-person
Virtual classroom
or blended learning
Duration
7 hours per day
Start Date
Anytime throughout the year
Prerequisites
Intermediate English
Price
2-day course: €1,050 per participant
Seminar Objectives
Learn through exercises, group interaction and presentation:
Identify the common benefits and interests of a successful audit for both auditors and auditees
Learn how to create and maintain a climate of confidence with your auditee during the different phases of an audit
Understand the advantages and limitations of the 3 principal interview styles
Master different questioning/reformulation techniques to ensure time management and that the information gathered is factual, rather than based on opinions and/or feelings
Gain practical tools for the discovery and investigative phases of an audit
Differentiate between assertive, aggressive, passive, and manipulative behavior traits
Identify your dominant behavior trait to improve your sensitivity in enhancing reactions and interactions with auditees
Learn techniques on how to deal effectively with difficult and/or disruptive behavior
Participate in role-playing exercises using General Inspection approved case studies to simulate the discovery and investigative phases
Engage in filmed role-play sessions to receive constructive feedback to ensure coherency, clarity and credibility during the Discovery and Investigative phases of an audit
Target Audience
This « Audit Interview Techniques » training is ideal for:
- Internal and External Auditors looking to enhance their interviewing skills, build trust with auditees, and gather accurate, actionable information
- Compliance Officers and Quality Assurance Professionals aiming to identify and address key issues during audits while maintaining a positive, professional dynamic
- Team Leaders and Managers overseeing audits who want to ensure effective communication, manage difficult behaviors, and uphold corporate values
- Human Resources and Organizational Development Specialists responsible for conducting audits or evaluations and seeking practical tools for structured and efficient interviews
- Professionals in High-Stakes Environments where audits are critical for compliance, efficiency, and organizational improvement
- Professionals or Individuals who need to conduct interviews, or who wish to excel in interviews for hiring purposes.
This Audit/Interview Seminar is perfect for those looking to master questioning techniques, interview styles, assertive communication, meta-language, and empathy, enabling them to conduct interviews or respond effectively in an interview setting and foster productive relationships with their interlocutors.
Prerequisites
Learning Environment
Schedule
Materials
- Course support
- Case Studies 6 case studies that simulate the different phases of an audit (Discovery/Investigation/Reporting)
- Behavior Auto Diagnostic Test
- Preparation and organization forms
- Effective Meta-language document for conducting an interview
References
Explore More Executive Edge Programs...
Ready to Elevate Your Skills?
Join the professionals who’ve transformed their careers with us. Let’s discuss how we can support your growth - reach out today!