Privacy Policy
Last Updated: 24/10/01
INTERACTIVE DYNAMICS, committed to respecting individual rights, particularly regarding automated data processing, and in a spirit of transparency with its clients, has implemented a privacy policy. This policy outlines all data processing activities, their intended purposes, and the available means for individuals to exercise their rights as effectively as possible.
This policy aims to inform you of our practices regarding the collection, use, and sharing of information that you may provide to us via INTERACTIVE DYNAMICS’ website: id-seminars.com.
Data Collection and Protection
Personal data refers to any information relating to an identified or identifiable individual (data subject); an individual is considered identifiable if they can be identified, directly or indirectly, particularly through reference to a name, identification number, or one or more factors specific to their physical, physiological, genetic, mental, economic, cultural, or social identity.
INTERACTIVE DYNAMICS ensures that data is only accessible to authorized internal or external recipients.
The recipients of personal data, including clients, learners, and prospects within INTERACTIVE DYNAMICS, are bound by a confidentiality obligation.
Client personal data is accessible internally to authorized personnel in the marketing, sales, administrative, sales administration, and IT departments, as well as their line managers. Externally, it may be accessed by marketing or IT service providers, auditors, internal control teams, legal authorities, and other clients, if necessary.
Learner personal data is accessible internally to authorized personnel managing candidate relations, administrative services, IT departments, and their line managers. Externally, it may be accessed by trainers or coaches, subcontractors, marketing or IT service providers, legal authorities, and administrative bodies, if applicable.
Prospect personal data is accessible internally to authorized personnel managing prospect relations, IT departments, and their line managers. Externally, it may be accessed by marketing or IT service providers.
Data Usage
INTERACTIVE DYNAMICS collects, consults, uses, modifies, stores, transmits, and deletes personal data as part of its commercial and contractual activities.
These processes serve an explicit, legitimate, and defined purpose, whether contractual, commercial, legal, tax-related, or accounting.
Client personal data is stored in a computerized file and may be used for the following purposes:
– Administrative management: contracts, client accounts, orders, invoicing, and collections
– Customer relationship management: feedback on services, satisfaction surveys
– Commercial prospecting: sales prospecting activities
– Complaint management: handling complaints, requests for access, rectifications, objections, deletions, and dispute management
– Business activity management: conducting studies, producing commercial statistics
Learner personal data is stored in a computerized file and may be used for the following purposes:
– Management of purchased services: registrations, analyses, tests, evaluations
– Customer relationship management: feedback on services, satisfaction surveys
– Complaint management: handling complaints, requests for access, rectifications, objections, deletions, and dispute management
Prospect personal data is stored in a computerized file and may be used for the following purposes:
– Commercial prospecting: sales prospecting activities
– Complaint management: handling complaints, requests for access, rectifications, objections, deletions, and dispute management
– Business activity management: conducting studies, producing commercial statistics
Your data may also be used to prevent or detect fraud, unlawful use, violations of our terms of use, or to comply with legal or judicial decisions.
Data Retention Period
Data is retained for a duration that is appropriate for the purposes of processing and in accordance with current legislation and regulations.
Client data is stored throughout the contractual relationship and may be retained for up to ten (10) years after the end of the contractual relationship to comply with accounting and tax obligations.
Learner data may be retained for up to three (3) years after the last contact from the learner.
Prospect data may be retained for up to three (3) years after the last contact from the prospect.
After these time limits, data is either deleted or anonymized, particularly for statistical purposes. Data may also be retained in the event of pre-litigation or litigation.
Clients are reminded that deletion or anonymization is irreversible, and INTERACTIVE DYNAMICS will no longer be able to restore the data thereafter.
Storage of Personal Data
The personal data collected and processed by INTERACTIVE DYNAMICS is hosted within the European Union.
Security of Personal Data
INTERACTIVE DYNAMICS employs appropriate physical, technical, and administrative measures to protect your data. Access to your personal data will be limited to those who need to know this information and are required to do so in order to perform their professional duties.
Right of Access
In accordance with the General Data Protection Regulation (GDPR, Articles 12 and 23), users of the id-seminars.com website have the right to access, rectify, modify, port, object to, restrict the processing, and delete any personal data concerning them.
Right of Access:
You can request to know all the data collected about you and how it is used.
Right of Rectification:
You can request that your data be updated, completed, or corrected.
Right to Be Forgotten:
You can request that your data be permanently deleted.
Right to Restriction:
You can request that the processing of your data for a specific purpose be suspended.
Right to Data Portability:
You can request that your data be transmitted to you or to a third party.
Right to Object:
You can request that your data not be subject to certain processing or uses.
These rights can be exercised by postal mail to:
- INTERACTIVE DYNAMICS 4 rue Drouot, 75009 Paris, France
- or electronically via the contact form on the website
All requests must be accompanied by a signed copy of a valid ID and include the address where the applicant can be contacted. A response will be provided within one month of receiving the request. This one-month period may be extended by two months if the request is complex or if multiple requests have been received.
Additionally, under Law No. 2016-1321 of 7 October 2016, individuals can arrange the management of their personal data after their death. For more information on this, you can visit the CNIL website: https://www.cnil.fr.
Users can also file a complaint with the CNIL.
We recommend initially contacting our company via our contact form before filing a complaint with the CNIL, as we are fully available to address any requests received.
Updates to this Privacy Policy
This policy may be modified or updated at any time in response to legal developments, judicial decisions, CNIL recommendations, or evolving practices.
Any new version of this policy will be communicated to clients and contacts by any means chosen by INTERACTIVE DYNAMICS, including electronically (for example, via email or online).
Consent
By using the id-seminars.com website, clients, learners, and prospects consent to INTERACTIVE DYNAMICS’ privacy policy.